Strata Service
We partner with your strata corporation to develop a comprehensive package to secure your investment and deliver consistent service to owners, council and developers.
Customer Care
- Emails and calls returning promptly
- Communications and site visits from Sutton Max team
- Dispute resolution within governing documents guidelines
- Manager equipped with smart phones for email, web and phone communication
- Daily backup of all the strata information
- Expert and proficient advice on The Strata Property Act of BC.
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Management
- Compartmentalization, preparation and retention of all corporation records with respect to strata lots
- Consistency of Data Record
- Effective Documents Preparation and Delivery
- Site Inspection and Project Management.
- Regular Council Meeting and the AGM
- Council meeting agendas, minutes and directives
- Customizable Annual Maintenance Plan
- Oversight of common area, local management support team and Sutton on call service
- Vendor and contractor contracts vetting, review and placement
Finance Planning
- Full Trust Account and Contingency Reserve Account Management
- Monthly financial reports provided to council with all supporting documents
- Monthly statements and mailed to delinquent homeowners
- Annual budget analysis and preparation
- General ledger accrual method
- Accounts payable and accounts receivable services
- Capital planning and reserve requirement
Asset of General Services
- Multi-Language services
- Customized building portal for your strata plan
- 24 hour emergency service